The Myth that keeps on living

The Myth that keeps on living

It’s a pure myth that there exists a market price for bookkeeping services and that you need to accept it. Your challenge is that most business owners are highly price sensitive when it comes to having their accounts produced, for one simple reason: they don’t see...
Walking into the unknown

Walking into the unknown

No business owner publicly celebrates the virtues of balancing the books, meeting the obligations of GST, tax and a myriad of other compliance issues. It’s always an uphill struggle for the accounting or bookkeeping professional to elevate their status in the eyes of...
Retain Clients

Retain Clients

“It’s pretty close to extortion really.” These words spoken by Australian Small Business and Family Enterprise Ombudsman, Kate Carnell, refer to the pattern of multinational giants pushing out payments to to small businesses and then offering the same businesses loans...
Best Practice & Surviving

Best Practice & Surviving

Dunn & Bradstreet report that there were 60,000-70,000 SME’s created each quarter in Australia. Not all however make it past the first 18 months. Indeed few make it. Survivors and thrivers need to have everything going for them – you need money, resources and...
Metrics that Matter

Metrics that Matter

A small-business (and that includes the bookkeeping business) owner’s compensation is generally driven by the value she has created in her business. Yet about 40 percent of a bookkeeper’s time is spent doing non-billable work so she can only bill for 1,200 hours a...
What Do Clients Want

What Do Clients Want

What business owners want from their trusted advisors is very simple: for sure they want the compliance stuff done on time and accurately but what they really want is to run a more successful business. As the ‘first response’ trusted advisor the bookkeeper is well...