Articles from our Business Experts

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  • The Elephant in the room - Australian retailers are accelerating their online strategies as Amazon plans its assault on the local retail market. Speak to any retailer and they will tell you that their online sales and offline sales trend lines are going in opposite directions...

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  • Make Your Firm More Valuable - Are you taking action to make your firm more valuable? And, does it matter anyway? Look for example, at what is happening in the accounting sector: the value of a firm is directly related to the degree to which the firm has adopted technology. Technology may well be a cost but it is really an investment in the future value of your firm...

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  • Discovering Your Mojo - In his talk at the recent Sydney Writers Festival, Thomas Friedman, the Pulitzer Prize-winning author and New York Times columnist, spoke about mindsets and the skills needed in order for people to have successful careers. One essential skill identified is a capacity to think like an entrepreneur...

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  • The Over-Educated Barista - Many over-educated people are working as baristas because their dream jobs are being automated. Experienced accounting and bookkeeping professionals need to be alert but not alarmed – yet! Proactive responses, such as upskilling, are available to anyone but threats such as technology disruption need practical and timely activity..

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  • Defend Your Income! - The ‘silver bullet’ for any professional services firm is a regular flow of leads. Few accounting and bookkeeping firms take an ‘active’ role in generating leads; most rely on referrals and organic clientele coming through the door. Unfortunately this is a passive role.

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  • Can We Talk About Finance? - Business owners hate the ‘paperwork’ of the business; increasingly software solutions, especially SAAS platforms, are cutting a swathe through the paperwork of SMBs. No software solution, however, can address the individual business owner’s challenges especially when it comes to business finance; managing cash flow, financing inventory, maintaining margins)... .
  • Lessons From a Dog Walker - In Sydney’s trendy Paddington the cost of walking your dog is $15 for a half-hour walk (inexplicably, $17.50 for a German Shephard). One particular dog walker manages to walk up to five dogs at a time (I am puzzled as to how she collects their droppings)...
  • Are You in the Gig Economy? - Work as we know it, is changing. Think about the gig economy – the on-demand, mobile workforce leveraged by the likes of Uber – which is attracting armies of ‘workers’. For many it’s a dream job: when you want to work, you simply turn on your smartphone, accept the jobs you want and ignore the ones you don’t..
  • Who is Your Ideal Client? - Is the ‘ideal’ client a myth? Or can I really work towards building my practice on the goal of winning ideal clients? A firm built around ideal clients can really make a difference to your income; they are also people who you love to work with. These are smart, committed people who value and respect you......

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  • Rock-star or Business Owner? - Building a profitable practice is the first objective for accounting and bookkeeping practitioners; the problem is many practitioners are not treating the practice as a ‘job’ and not a business that is bigger than themselves – even if they have ‘rock star’ status...

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  • What Do Clients Want - What business owners want from their trusted advisors is very simple: for sure they want the compliance stuff done on time and accurately but what they really want is to run a more successful business. As the ‘first response’ trusted advisor the bookkeeper is well placed to offer support...

  • The Goldilocks Approach - Many bookkeeping firms still face an uphill battle when it comes to pricing their services. Indeed, in our survey of owners of bookkeeping firms conducted in April this year we found that 47 percent were yielding less than $60 an hour after allowing for scope creep...

  • How’s your communications skill? - It's a standing joke that accountants and bookkeepers don't 'speak' the same language; but there's an even bigger problem that exists between the bookkeeper (the chicken) and the business owner (the little duck). .....

  • What Do You Obsess About? - Let’s morph the question into ‘What is the difference between the owners of a bookkeeping business and a independent bookkeeper?’ You go into business in order to build a business bigger than yourself.....

  • The Most Lucrative Profession - It may come as a surprise to many struggling bookkeeping firm owners that accounting and bookkeeping are the top money-money makers when compared to legal services and many other service firms....

  • Adding value to your customers - Looking for an opportunity to add value to your small business customers? Interested in expanding your services? We’re pleased to announce a strategic alliance with Key Business Solutions, one of SAP Business One partners...

  • The Disruption Index - The Disruption Index tracks change in the bookkeeping services sector, and the broader accounting eco system of suppliers, vendors and app developers. Accounting and bookkeeping services are undergoing disruptive change thanks to a rapid adoption by small business customers of digital solutions..

  • Be the Puppeteer not the Puppet - Real estate agents are quick to cite the “3 P’s” that govern property investment: “Position, Position, Position!’ When all is said and done it’s what counts in property investing..

  • Do Bean Counters Matter - Picture a simple pyramid of stages that professional services firms – accounting, bookkeeping, law – and the advisors within their ranks must achieve to attain the status of a new trusted advisor...?..

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  • Discover Your Firm’s Sweet Spot - Service providers, whether they be accountants, bookkeepers or lawyers know the impact bad clients have on their team and their costs. And, although the problem clients are widely known, their actual impact is not quantified. Chances are those who are taking up all your time do not like paying your fees...?..