Five new clients in 30 days!

Five new clients in 30 days!

“No way!” we hear you say. We agree. But it does raise the question as to how many clients do you need to make your bookkeeping practice sustainable and profitable. A survey of high performance franchise groups in Australia and New Zealand are revealing: these high...
Building Lifetime Value

Building Lifetime Value

Simon (not his real name) is an ambitious 28-year old café proprietor – not your usual café, rather, a mini-sized café in the heart of Melbourne’s CBD; standing room only, made for takeaways. Simon has plans to open more. The design is compact, functional and so too...
Saying No! to a client

Saying No! to a client

Turning away a customer for a professional service provider (lawyer, accountant, financial adviser, bookkeeper) isn’t something she takes lightly. When starting out a professional will take anyone with a heartbeat and a cheque book. But the short-term pain of turning...
How’s your communications skill?

How’s your communications skill?

When people talk to each other they never say what they mean, they just say something else. Like being a good negotiator, effective communication is a learned skill. The more practice you put into it, the more natural and instinctive it becomes to communicate...
R.I.P. Human Cannon Balls

R.I.P. Human Cannon Balls

Human cannon balls and lion tamers were once part and parcel of the old-fashioned circus; alas such performing artists at Barnum & Barnum are now extinct. More conventional professions also face extinction when the pace of change is greater than the professional...