Interview with Nicolette Maury

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Walk a mile in their (your customer’s) shoes

Walk a mile in their (your customer’s) shoes

We’ve always been a strong advocate of standing in the shoes of the customer and, sometimes, it can be a very painful exercise. You know the line, “Walk a mile in my shoes”. Consider a bookkeeper’s story about a client, Jemma, a baker producing artisan bread. Jemma...

Benefits of Becoming a Virtual Bookkeeper

In recent years we have seen a shift of focus within the bookkeeping and accounting industry. The words “cloud” and “virtual” have become buzz words, and more and more bookkeeping professionals have been looking to use technology as a way to make their firms more...
Freelancers and contractors need bookkeepers too!

Freelancers and contractors need bookkeepers too!

Independent freelancers and contractors cite flexibility, independence, higher incomes as factors that are important to them continuing in their roles. In a study late last year looking at a different definition of what we call ‘successful contractors’ or freelancers,...