Are you too busy to keep up?

Are you too busy to keep up?

Here’s a sobering thought: a business owner can now take the ‘pulse’ of her business while sipping a cocktail on the beach in Bali. The “monthly figures” are now a thing of the past – everything is available in real time. Each of us experiences more access to more...
Become a rockstar bookkeeper

Become a rockstar bookkeeper

It is a paradox that Bookkeeping is rated #1 as “The Most Profitable Industry* in the USA” and yet bookkeepers in the US and in Australia/NZ struggle to earn an income comparable to other service professionals. Then again, artists like musicians struggle to earn a...
The Hourly Rate Conundrum

The Hourly Rate Conundrum

Apart from bulk-billing medical professionals there is no such thing as a market price for professional services. Whether you are a lawyer, a plumber, an accountant or a bookkeeper, the price for your market services is entirely negotiable. Unfortunately for...
How to catch a new customer

How to catch a new customer

What can we learn from the ubiquitous presence of accounting software providers? For sure there are some very deep pockets funding the extensive advertising and media presence of the major vendors, yet there are lessons that apply to each and every professional...
Opportunity in Debt Collection

Opportunity in Debt Collection

Never a favourite activity of business owners, collecting outstanding debts, increasingly, is a key factor in business survival. Getting paid on time is optimal, but far too many business owners allow themselves to be exposed to bad payers. But, as the saying goes...
Is there an Elephant in the Room?

Is there an Elephant in the Room?

Who is the elephant in the room of accounting technicians and bookkeepers? It’s not the cloud-based accounting software suppliers who are aggressively marketing to all sectors of business (after all, it is the bookkeepers who can help make their products and services...
Are you ready to be best in class?

Are you ready to be best in class?

Whether you’re a sole practitioner or running a business, there is always room to improve but can you realistically aspire to be best in class? In our view: a resounding yes! So, what are the elements that make you stand out from the crowd? We believe the ‘three P’s’...
Your Digitisation Platform

Your Digitisation Platform

Is there something we can learn from the banking sector? Yes! is the short answer and it’s all about digital engagement. Face-to-face banking relationship are a thing of the past for the majority of small businesses (SMBs). Banks really don’t think about SMBs all that...
The Money Time Conundrum

The Money Time Conundrum

Imagine this: you’re doing a client’s books and you discover a way to save them $4,000 (let’s say in A/R). You notice it and you spend about an hour setting up a report that highlights aged debtors over 30 days AND you put in place an auto-mailer that chases down...
The market has changed: have you?

The market has changed: have you?

The market has changed; it’s true. If you are struggling at the keyboard, overloaded, feeling under-valued, delivering a bookkeeping service with yesterday’s skills and tools, take a good look around: it’s not the marketplace it once was. Stuff has changed! How? 1....