Baby Boomers move over!

Baby Boomers move over!

Demography can be a dry discipline but there is no doubt that big demographic trends can make or break an accounting and bookkeeping firm. It’s been all about Boomers; now it’s time to move on. It’s all about Millennials. In Australia and in the USA, Millennials have...
The Most Lucrative Profession

The Most Lucrative Profession

It may come as a surprise to many struggling bookkeeping firm owners that accounting and bookkeeping are the top money-money makers when compared to legal services and many other service firms. This is true in the USA where research firm Sageworks annual ranking of...
The Myth of a Market Price

The Myth of a Market Price

The law firms do it, accounting firms do it and so do bookkeepers: they each determine what they consider to be the going rate, the “market price” for the service they are delivering and either match it or discount it. But there is an underlying fallacy in this...
How much do you pay for petrol?

How much do you pay for petrol?

When you need petrol where do you go? Despite TV ads promising lower emissions or whatever, chances are you will still buy at the station with the cheapest petrol prices, assuming the station is close at hand when you see a need. It is typical for customers to...
How Proactive Are You?

How Proactive Are You?

Proactive bookkeepers and accountants are the closest to their clients and in touch with their needs, and therefore in the best position to increase their income and the positive outcomes created for clients. It’s a strong case against being a doormat; it’s really...
Adding value to your clients

Adding value to your clients

There is little doubt that SME owners are becoming better educated about financial matters, perhaps also becoming more aggressive in choosing their accountant and bookkeeper. There is a simple, compelling reason for this: the advent of easy-to-use accounting software...