Are We At a Tipping Point?

Are We At a Tipping Point?

We’re on the cusp of a revolution the likes of which we have never seen before. There will be jobs that disappear; there will also be new jobs and new ways of doing business. Consider the big new names in business that didn’t even exist 15 years ago: Uber the world’s...
The Art of Winning Customers

The Art of Winning Customers

As any business owner can tell you, acquiring new customers is the driving force behind successfully growing a business. The same applies to financial services firms. But with the right skills and the resources it does not have to be a bridge too far. Consider the...
Like a Man With a Fork in a World of Soup

Like a Man With a Fork in a World of Soup

That’s the famous quote by Oasis songwriter Noel Gallagher which could well describe a future bookkeeper without the skills for a ‘new’ future. Bookkeepers and accounting technicians may not be made irrelevant by robots and sophisticated accounting software packs but...
Perfect Your Pitch

Perfect Your Pitch

Sam Leon knows about selling. He cut his teeth in insurance and now runs an online magazine MANSAM. He says selling is the one skill that professionals such as bookkeepers and accountants are sorely lacking. He also says that most sales techniques don’t work. “No...
Your Digital Platform

Your Digital Platform

As reported in B&T Today, the former News CEO argued that all the power had shifted to the consumer and media businesses – primarily the print ones – had failed to acknowledge that. “Those who ignore the essential elements of that change where consumers are now...
The Shopping Cart approach to Fees

The Shopping Cart approach to Fees

“Do you want French fries with that?” is, famously, the question asked by MacDonald’s sales staff. Not many bookkeepers would even contemplate asking a similar question. Accounting software vendors on the other hand, have perfected the art of offering a virtual...
Lessons from Peter the Plumber

Lessons from Peter the Plumber

Living in Sydney’s older suburbs has its challenges, one of which is blocked sewerage pipes, the consequence of which should not be discussed over dinner. For the third time in eight months Peter the plumber was on the case at our terrace house (one of 12 in a row)....
Staying Relevant

Staying Relevant

How much media do you see in a day? More than you can possibly consume. Why am I asking? Because, if you’re an independent contractor or professional or business owner, you need to look out for threats. As far as media, the newspapers of the world are churning out...
Why Change Now?

Why Change Now?

Prior to 2000, a lot of small businesses got by quite happily using paper-based accounting systems. But the introduction of the GST saw many of them switch to using accounting software. The simple answer was – and still remains – moving to a computer-based...